QA Program Manager
QA Program Manager is the one in charge of a Division in QA team. He/she is the main contact between QA in the Division and HQ/Local Producers and Managers on that Division. His/her main task is to coordinate the activities required to meet Gameloft quality standards and deadline for all Projects in the Division.

Your daily responsibilities consist of:

- General management:
 Be fully responsible for a Division in QA;
 Be the main contact for the division to Top Managers, HQ Producers and contacts in other studios;
 Motivate staff in the Division by keeping good working environment and providing them with clear objectives in line with the targets set for the Division and QA department;

- Project, Technical and Development management:
 Organize the Division to meet the production need and comply with studio regulations: set up teams, appoint and dismiss different positions in the Division to ensure the best possible QA performance within optimal time and resource cost;
 Define quality standard and QA processes for the Division, constantly revise and optimize QA Processes following the needs from production;
 Work with QA Studio Manager on recruitment to ensure the resource for the Division following the project planning;
 Standardize the management method, templates (reports, requests, follow-ups), documents used in the Division;
 Evaluate the performance of the Division staff and provide training courses to improve their skills;
 Give coaching and mentoring to QAPMs and QA leads to improve team performance;
 Daily supervise project progression, both inside and outside, and warn all stakeholders on having problem;
 Make sure all working tools are properly updated;
 Control Overtime in the division and optimized whenever it's possible;
 Maintain the good communication between QA and Development team, avoid all conflicts in projects.
 Ensure the deadline for all Projects in the Division;
 Detect problems in the Division, find solution to resolve the problem and prevent it from happening again;
 Regularly review and update the checklists used in the Division;
 Make proposals to improve processes and working environment (new tools, testing method…).


 2-3 year experience in a management role;
 Graduating from IT major is an advantage;
 Good leadership and problem solving skill;
 Good communication & organization;
 Ability to work under pressure;
 Training/Coaching skills;
 Deep knowledge of the process and checklists;
 Proficient in English.

Are you interested in this position and for an exciting company that is redefining the way people play video games? Then please send your application (CV + cover letter) to: